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Retail career opportunities

Explore just some of the careers available in New Zealand retail

Many companies — like these — hire, train and promote from within. Pick a retailer to see the business, the pathways inside it, and a link straight to their own jobs page.

  • Mitre 10 logo
  • The Warehouse logo
  • Hunting & Fishing New Zealand logo
  • Number One Shoes logo
  • Woolworths New Zealand logo
  • Four Square logo

Mitre 10

New Zealand owned, locally operated, and built on people who started on the floor.

Mitre 10 is a co-operative: every store is owned and run by local operators, which is why the person who serves you in Timaru may well have grown up in Timaru. There are more than 80 stores nationwide, from small-town hardware shops to MEGA stores the size of a rugby field.

In store

The most common path, and the one most store managers came up.

  1. Retail assistant6–18 monthsStart here

    Serving customers, stocking shelves, learning a department inside out.

  2. Department 2IC1–2 years

    Second in charge of a department — ordering, rosters, and covering the manager.

  3. Department manager2–4 years

    Running a whole department: stock, margin, layout and a team of your own.

  4. Store manager

    Accountable for the whole store — the numbers, the people and the community.

  5. Owner-operator

    Buying into the co-operative and running your own Mitre 10 store.

Trade and yard

For people who would rather be outside than on a checkout.

  1. Trade or yard assistantStart here

    Loading timber, picking orders, driving the forklift once you are ticketed.

  2. Trade sales representative

    Looking after builder accounts and quoting whole jobs.

  3. Trade manager

    Running the trade side of the store and its key customer relationships.

  4. Operations manager

    Logistics, stock flow and health and safety across the site.

The Warehouse

The Red Shed. Big stores, big teams, and a promotion ladder people actually climb.

The Warehouse opened its first store in Takapuna in 1982 and is now one of the biggest employers of young New Zealanders anywhere in the country. Around 90 Red Sheds sell everything from school shoes to garden hoses.

In store

  1. Team member6–12 monthsStart here

    Checkouts, replenishment, click and collect, helping customers find things.

  2. Team leader1–2 years

    Running a shift and a small team, opening and closing the store.

  3. Department manager2–3 years

    Owning a category: sales, stock, promotions and your team’s development.

  4. Store manager

    Running a multi-million dollar store and a team of a hundred or more.

  5. Area or regional manager

    Supporting a group of stores and the managers who run them.

Distribution and support office

Not every retail career happens on a shop floor.

  1. Distribution centre team memberStart here

    Picking, packing and despatching stock for stores and online orders.

  2. DC team leader

    Running a shift, hitting despatch targets, keeping people safe.

  3. Operations or inventory analyst

    Moving into planning, buying support or supply chain in the support office.

  4. Category or operations manager

    Deciding what the stores sell, or how the network runs.

Hunting & Fishing New Zealand

Get paid to know your gear. Specialist retail for people who live outdoors.

Hunting & Fishing New Zealand is a network of specialist outdoor stores, most of them owner-operated by people who hunt and fish themselves. Around 40 stores stock firearms, rods, packs, boots and everything in between.

In store

  1. Sales assistant6–12 monthsStart here

    Serving customers, learning the range, keeping the shop floor sharp.

  2. Category specialist1–3 years

    Becoming the go-to person for firearms, fishing or apparel — including licensing.

  3. Assistant store manager

    Rosters, stock ordering, and running the store when the manager is away.

  4. Store manager

    Running the store, the buying and the local relationships.

  5. Owner-operator

    Taking on your own store within the network.

Number One Shoes

Small teams, fast promotion. Where a first job can become a store of your own.

Number One Shoes has been fitting New Zealanders for school, work and weekends for decades, with stores in most main centres and plenty of provincial towns.

In store

  1. Sales assistant6–12 monthsStart here

    Fitting shoes, running the till, keeping the stockroom under control.

  2. Keyholder / 2IC6–18 months

    Trusted with the keys, the banking and the shift when the manager is out.

  3. Store manager2–4 years

    Your own store: the targets, the roster, the team and the shrinkage.

  4. Cluster or area manager

    Looking after several stores and coaching their managers.

Woolworths New Zealand

Supermarkets never stop, which is why there is always a next role.

Woolworths New Zealand runs around 190 supermarkets plus distribution centres, an online fulfilment operation and a support office. It is one of the largest private employers in the country.

In store

  1. Customer service or grocery assistant6–12 monthsStart here

    Checkouts, shelf filling, online order picking, helping customers.

  2. Team leader / 2IC1–2 years

    Running a section of the store and the people in it.

  3. Department manager2–4 years

    Owning produce, bakery, butchery, deli or grocery — including waste and margin.

  4. Store manager

    Running a supermarket: hundreds of staff, thousands of customers a day.

Supply chain and online

  1. Distribution centre team memberStart here

    Picking and despatching stock for stores across the region.

  2. Online personal shopperStart here

    Picking and packing customer orders to a tight clock.

  3. Shift or site team leader

    Leading a shift, hitting despatch windows, keeping people safe.

  4. Supply chain or eCommerce manager

    Running a site, a network or the online operation itself.

Four Square

The local shop. Where you can end up owning the business you started in.

Four Square is the neighbourhood grocery brand of the Foodstuffs co-operative, with stores in small towns, suburbs and holiday spots right across New Zealand. Most are run by a local owner-operator, and many have been in the same family for years.

In store

A small-store ladder, which means each rung teaches you more of the business.

  1. Store assistant6–12 monthsStart here

    Till, shelves, deliveries, chiller checks — a bit of everything.

  2. Duty manager1–2 years

    Running shifts, cashing up, and holding a Manager’s Certificate for alcohol sales.

  3. Assistant store manager2–3 years

    Ordering, rostering and margin — the commercial side of the shop.

  4. Store manager

    Running the store day to day on the owner’s behalf.

  5. Owner-operator

    Buying into Foodstuffs and running your own Four Square.